Important note
This page is a summary of the expected storage agreement terms for Equerry 55 and does not itself create a storage contract.
The final signed agreement, insurance wording, liability provisions, declared value terms and high value vehicle requirements will be confirmed in writing before storage begins.
Written acceptance
A vehicle is accepted for storage only after Equerry 55 has reviewed the enquiry and confirmed acceptance in writing.
Submitting an enquiry, arranging a viewing or discussing storage does not automatically create a storage agreement.
Owner details
The owner or authorised representative must provide accurate contact details before storage begins.
This may include name, address, email address, telephone number and billing details.
Vehicle details
The owner must provide accurate vehicle details.
This may include make, model, registration, VIN if required, mileage, declared value, fuel type, MOT status, tax status, insurance status, known faults, alarm or immobiliser information and any special handling requirements.
Declared value
Every vehicle must have a declared value recorded before storage begins.
The declared value helps create a clear storage record and supports the insurance documentation around the vehicle.
Owners must maintain comprehensive insurance for the full market value of the vehicle at all times while the vehicle is stored with Equerry 55.
Equerry 55 facility cover is available up to fifty thousand pounds per vehicle, subject to policy terms, exclusions and the storage agreement.
Owner insurance
Owners must maintain comprehensive insurance for the full market value of the vehicle at all times while the vehicle is stored with Equerry 55.
Owners should confirm with their own insurer that the vehicle is covered while stored at a specialist vehicle storage facility.
Proof of insurance may be requested before storage begins and during the storage term.
Equerry 55 insurance
Equerry 55 maintains specialist motor trade insurance for vehicles in our care, custody and control, subject to policy terms, exclusions, declared value and the storage agreement.
Insurance limits, claim process, excluded risks and owner responsibilities will be set out in the final storage agreement.
Liability limits
Any liability provisions will be clearly set out in the signed storage agreement and will apply only where lawful and fair.
The agreement may take account of the vehicle's declared value, applicable insurance arrangements, policy terms and the circumstances of any loss or damage.
Nothing in the storage agreement excludes or restricts liability or statutory consumer rights where the law does not permit us to do so.
Storage plans
Equerry 55 offers storage plans including The Stable and The Keep.
The plan selected will determine the included storage services.
Additional concierge services, transport, MOT support, servicing, detailing, road testing, storage preparation, recommissioning, supplier work and third party costs are quoted separately.
Minimum charge
The minimum charge is equivalent to three months’ storage. A shorter storage period may be arranged, but the minimum three-month charge will still apply unless otherwise agreed in writing.
The start date, payment date, notice period and any renewal terms will be confirmed before storage begins.
Payment
Storage fees are payable monthly unless agreed otherwise in writing.
Prices may be shown excluding VAT.
Late payment may result in suspension or termination of services in accordance with the signed storage agreement. Any contractual right affecting release of a vehicle because of unpaid sums will be governed by the signed storage agreement and applicable law.
Vehicle check in
Every vehicle accepted for storage will go through a check in process.
This may include condition photographs, mileage record, visual inspection, key record, battery condition notes, tyre pressure notes, declared value record and storage plan confirmation.
Condition photographs
Equerry 55 may photograph the vehicle on arrival, during check in, during storage related work and before collection.
Condition photographs are used for storage administration, security records, insurance records and dispute prevention.
Vehicle photographs are not used for marketing without permission.
Keys and documents
Keys are not left inside stored vehicles.
Keys and vehicle documents may be held separately from the main storage area.
The owner must provide all keys, alarm instructions, immobiliser instructions, battery conditioner access information and special starting instructions where required.
Access by appointment
Facility access, vehicle viewing, drop off, collection and vehicle access are by appointment only.
Access is controlled for privacy, security and operational reasons.
Battery conditioning
Vehicles may be connected to battery conditioners where suitable and where the vehicle allows.
Equerry 55 is not responsible for battery or electrical failure arising solely from pre existing weakness, vehicle condition or hidden faults where the loss or damage is not caused by our breach, negligence or failure to exercise reasonable care and skill.
Tyres and movement
Tyre pressure checks, TyreDox support and movement procedures depend on the selected storage plan.
The Keep includes additional active care such as TyreDox support, drip tray monitoring and scheduled mechanical exercise.
Mechanical exercise
Where included in the storage plan, scheduled mechanical exercise may include engine run cycles to operating temperature every sixty days, with brake release and binding checks during scheduled movement.
Road testing is arranged only by prior agreement as a quoted concierge service.
Fuel and fluids
Fuel preparation, fuel stabiliser guidance, oil and filter service, brake fluid moisture testing, brake fluid flush coordination, coolant checks and recommissioning services may be arranged through Concierge Management.
These services are quoted separately unless included in writing.
Existing faults
Owners must disclose known faults, leaks, battery issues, alarm faults, starting problems, brake problems, tyre issues, fluid leaks, electrical faults and mechanical issues before storage begins.
Equerry 55 is not responsible for deterioration or failure arising solely from pre existing vehicle condition, hidden defects, age, wear, corrosion, lack of maintenance or inaccurate owner supplied information where the loss or damage is not caused by our breach, negligence or failure to exercise reasonable care and skill.
Concierge services
Equerry 55 may help coordinate services such as transport, MOT support, servicing, detailing, paint protection, storage preparation, recommissioning, photography, sale preparation, event preparation or specialist supplier work.
All external movement, road use, supplier work, specialist services, logistics and third party costs are quoted before work starts and invoiced separately.
Third party suppliers
Where the owner contracts directly with an independent third party supplier introduced or coordinated by Equerry 55, that supplier is responsible for its own work under its own terms.
Where Equerry 55 contracts with the owner to provide a service, our responsibilities under that contract are not avoided merely because an independent supplier is used to perform some or all of the work. Supplier costs and any separate supplier terms will be confirmed before work is authorised.
Transport
Collection and delivery can be arranged across Essex, London and the South East as a quoted concierge service.
Transport costs, insurance position, route, timing and responsibility will be confirmed before transport begins.
Road use
Road use is arranged only by prior agreement.
This may include MOT support, servicing movement, road testing, event preparation or recommissioning.
Road use may require owner approval, insurance confirmation, valid MOT where required and written agreement.
Vehicle release
A vehicle will only be released to the owner or authorised representative.
Equerry 55 may require proof of identity, appointment confirmation and completion of a vehicle release record before the vehicle leaves storage.
Notice and termination
Notice period, termination rights, storage end date and any applicable statutory cancellation rights will be confirmed in the signed agreement.
Where a consumer enters into the storage agreement at a distance and a statutory cancellation right applies, the required cancellation information will be provided before the contract is concluded.
The owner must arrange collection or continued storage before the agreed end date.
Excluded risks
The signed storage agreement may identify risks for which Equerry 55 is not responsible where loss or damage is not caused by our breach, negligence or failure to exercise reasonable care and skill. This may include deterioration arising solely from pre existing defects, age, wear, corrosion, hidden faults, inaccurate owner supplied information or events outside our reasonable control. Any exclusion or limitation of liability will be subject to applicable law.
Owner responsibilities
The owner is responsible for maintaining insurance, providing accurate vehicle information, disclosing faults, paying fees on time, confirming service instructions, approving third party costs, providing keys and instructions, and collecting the vehicle by appointment.
Claims process
Any claim, damage concern or condition dispute must be reported as soon as possible.
Condition photographs, check in records, access records, storage notes, insurance requirements and the storage agreement will be used when reviewing any claim.
Final agreement
This page provides a summary of expected storage terms.
The final storage agreement will be issued before a vehicle is accepted into storage.
The signed storage agreement will record and confirm the terms agreed before storage begins. Where information previously provided about the service is changed, that change will be expressly agreed where required by law.
Contact
For questions about the Storage Agreement, contact: keeper@equerry55.co.uk