Who we are
Equerry 55 provides private vehicle storage and concierge support for classic, prestige and performance vehicles.
For privacy enquiries, contact: keeper@equerry55.co.uk
The final legal company name, registered address and company number will be added before launch.
Information we collect
We may collect information when you contact us, complete an enquiry form, arrange a viewing or request storage services.
This may include:
- Your name
- Your email address
- Your telephone number, if provided
- Your vehicle make and model
- Vehicle registration details, if provided
- Vehicle declared value
- Storage term requested
- Fuel type
- MOT status
- Insurance status
- Collection or delivery requirements
- Storage preparation requirements
- Servicing, detailing or recommissioning requests
- Messages and correspondence with us
- Appointment and access details
- Basic website usage information if analytics are used
How we use your information
We use your information to:
- Respond to enquiries
- Assess whether we can accept a vehicle for storage
- Arrange private viewings
- Prepare storage quotations
- Prepare storage documentation
- Confirm declared value and insurance position
- Coordinate storage preparation, collection, delivery, servicing, detailing or recommissioning where requested
- Manage client communication
- Improve the website and enquiry process
- Keep records connected with our services
Lawful basis
We use personal information where it is necessary to respond to your enquiry, take steps before entering into a storage agreement, perform a storage agreement, comply with legal obligations, protect our legitimate business interests, or where you have given consent for a specific use.
Who we share information with
We only share information where it is necessary for the service requested or for business administration.
This may include:
- Website and email providers
- Form software providers
- Vehicle transport partners
- Specialist service providers
- Detailers
- MOT or servicing providers
- Insurance brokers or insurers
- Professional advisers
- Legal or regulatory bodies where required
We do not sell personal information.
Vehicle information
Because Equerry 55 stores valuable vehicles, we may keep vehicle related information including make, model, registration, declared value, insurance status, condition photos, mileage, key records and storage related notes.
This information is used for storage administration, condition records, security, access control, insurance records and service coordination.
Condition photographs
We may take photographs of vehicles on arrival, during check in, during storage related work, or before collection.
These photographs are used for condition records, storage administration and dispute prevention.
We only publish client vehicle photographs for marketing where permission has been given.
How long we keep information
We keep enquiry information for as long as needed to respond to the enquiry and manage follow up.
If a vehicle is stored with us, we keep storage records for the duration of the storage relationship and for a reasonable period afterwards for accounting, insurance, legal and dispute protection purposes.
Information that is no longer required will be deleted or securely archived.
Website analytics and cookies
The website may use analytics tools to understand how visitors use the site.
If non essential cookies or tracking tools are used, the website will explain this through a cookie notice or Cookie Policy before launch.
How we protect information
We take reasonable steps to protect personal and vehicle information from unauthorised access, loss, misuse or disclosure.
Access to enquiry and storage records is limited to people who need the information for Equerry 55 business purposes.
Your rights
You may have rights to request access to your personal information, correction of inaccurate information, deletion of information, restriction of processing, objection to processing, or a copy of certain information.
To make a request, contact: keeper@equerry55.co.uk
Complaints
If you are unhappy with how we handle personal information, please contact us first so we can try to resolve the issue.
You may also contact the Information Commissioner's Office.
Changes to this policy
We may update this Privacy Policy from time to time.
The latest version will be shown on this page.